IXIA offers customer service virtualization for text, audio, images, videos and files. World Class companies rely on IXIA to optimize customer experience KPIs.
Supported by our Omnichannel Coginitive Platform, complex tasks that until now could only be performed by Complex tasks previously performed by operators now can be virtualized with added quality, error prevention, cost reduction and agility.
IXIA virtualization platform track record goes back to 2005. Known for it¡¯s high precision cognitive contextual capabilities and SaaS success fee business model, IXIA delivers superior results through cutting edge virtualization.
We believe that delivering excellent and cost effective customer service enables businesses to thrive, releasing people from repetitive tasks so they can add value.
We are a group of specialists in Cognitive Tech, Artificial Intelligence, High Peformance Computing, Linguistics and Complex Content Processing aiming to deliver exceptional and cost effective customer experience.